Privacy Policy

Effective Date: September 23, 2026

Last Updated: September 23, 2026

Advanced Regeneration (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (advancedregeneration.com) or use our clinical, wellness, and messaging services.

By accessing our website or utilizing our services, you consent to the information collection and use practices outlined in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically through your use of our website:

• Contact & Personal Information: Full name, phone number, email address, physical/mailing address, and any details submitted through website forms or intake paperwork.
• Protected Health Information (PHI): Health-related or medical information you provide in connection with consultations, evaluations, or treatment services.
• Technical & Usage Data: IP address, browser type, operating system, pages visited, and other standard web log data collected via cookies and tracking technologies.

2. Protected Health Information (HIPAA Compliance)

We take the security of your medical data seriously. Any Protected Health Information (PHI) shared with Advanced Regeneration is handled strictly in accordance with the Health Insurance Portability and Accountability Act (HIPAA) standards:

• Access Restrictions: Access to your PHI is limited exclusively to authorized medical and administrative personnel who require it to provide care.
• Data Encryption: Electronic health records and transmitted medical data are secured using industry-standard encryption protocols.
• Staff Training: Our clinical and administrative staff receive ongoing training in HIPAA compliance and patient data privacy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Delivering and managing wellness, regenerative, and medical services.
• Processing inquiries, consultation requests, and service bookings.
• Sending appointment reminders, schedule confirmations, and service updates.
• Delivering promotional offers, newsletters, and educational content (only where you have opted in).
• Monitoring, maintaining, and improving website functionality and user experience.
• Complying with legal, regulatory, and healthcare industry requirements.

4. SMS Messaging & Communications Policy

When you provide your mobile number and opt in to receive text messages from Advanced Regeneration, the following terms apply:

• Message Scope: Texts may include appointment scheduling and reminders, treatment instructions, wellness updates, and promotional content.
• Frequency & Rates: Message frequency varies based on your appointments and preferences. Message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You can cancel SMS communications at any time by replying STOP or UNSUBSCRIBE to any message. You will receive a final confirmation message, and your number will be removed from our messaging list within 24 hours.
• Support: For SMS support or questions, reply HELP to any message or contact us directly.
• Mobile Privacy Guarantee: We will never sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information under the following limited circumstances:

• Operational Service Providers: We may share necessary details with trusted third-party vendors who assist us in operating our practice and website (such as cloud hosting, scheduling software, or SMS delivery gateways). These vendors are bound by strict contractual confidentiality agreements and are prohibited from using your data for any other purpose.
• Legal Obligations: We may disclose your information if required to do so by law, court order, regulatory request, or to protect the safety, rights, and property of Advanced Regeneration, our patients, or the public.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve navigation, analyze traffic, and personalize content.

Types of Cookies We Use:

• Necessary Cookies: Essential for website functionality, security, and account access.
• Functionality Cookies: Remember your settings, preferences, and form inputs for future visits.
• Analytical Cookies: Gather aggregated, non-personally identifiable metrics on visitor behavior to help us optimize site performance.
• Social Media / Marketing Tags: Track engagement and enable integration with social platforms (such as Facebook or Instagram) for audience insights.

Managing Cookies

You can control or disable cookies through your web browser settings. Disabling certain cookies may impact the performance and availability of some website features.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information and health records against unauthorized access, loss, alteration, or misuse. While we take comprehensive precautions, no transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

8. Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of third-party websites and encourage you to review the privacy policies of any site you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted to this page along with an updated “Last Updated” date at the top. Continued use of our website or services after changes are posted constitutes your agreement to the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Advanced Regeneration
Address: 8215 Westchester Dr #221, Dallas, TX 75225
Phone: (469) 708-0005
Email: Katrina@AdvancedRegeneration.com
Website: advancedregeneration.com